Digital Transformation
“Accelerating & Delivering Digital Transformation”
What you can expect…….
- Agile & Digital readiness | Maturity assessment highlighting clear recommendations to accelerate & embed digital transformation
- Customer Journey & Business Design
- Agile Delivery
- Design
- Coach
- Lead
- Business | Technical programme leadership & delivery
Experience and Credentials
- HSBC
- Lead the delivery of a multi-channel, multi-market digital mortgage platform
- 80%+ re-use across diverse markets (Hong Kong, China, Canada)
- Future proofed design centred on a micro-service API core
- Delivered Agile (2016-2019)
- Designed & implemented a customer journey framework to transform mortgage origination into a digital age (2016-2019)
- Digital maturity & readiness review for global bank mortgage technology department (Q4 2018)
- Multiple reviews on global mortgage digital platforms & solutions (2016-2019)
- Developed medium term vision & plan for digital transformation of global mortgage business (2018-2019)
- Lead the delivery of a multi-channel, multi-market digital mortgage platform
- Barclays
- Joint Accountable Executive for the launch of an Industry Award Winning home solutions App (Barclays Homeowner), including strategy, customer experience design, commercial strategy, technical design and implementation to market, with 3 subsequent functional releases (2011/14)
- Danske Bank
- Review of major Scandinavian bank’s disruptive digital incubator business ( Q1 2015)